SYNVORA FAQ
Frequently Asked Questions.
Find answers to common questions about SYNVORA, Android device management, provisioning, enrollment, administration and device lifecycle management.
01
GENERAL
About SYNVORA
SYNVORA is an enterprise Android
device management platform designed
to support device provisioning,
enrollment, administration,
security controls and lifecycle
management through a centralized
environment.
SYNVORA is designed for organizations
involved in enterprise Android device
deployment and administration,
including enterprise organizations,
distributors and retail operations.
SYNVORA focuses on managed Android
devices used within enterprise,
distribution and retail deployment
environments.
No. SYNVORA is positioned as an
enterprise platform for organizations
managing Android devices as part of
their operational environment.
02
PLATFORM
Platform & Management
SYNVORA provides a centralized
approach to Android device
provisioning, enrollment,
administration, configuration,
security controls and lifecycle
management.
Centralized management means that
supported device administration and
related management activities are
organized through a centralized
platform rather than being handled
independently across separate
operational environments.
Android Enterprise is part of the
Android device management environment
supported by SYNVORA. The specific
capabilities available depend on the
applicable device and deployment
configuration.
SYNVORA is designed around the
Android device lifecycle, supporting
activities from initial provisioning
and enrollment through ongoing
administration and management.
03
DEPLOYMENT
Provisioning & Enrollment
Device provisioning is the process
of preparing an Android device for
its intended managed environment.
SYNVORA is designed to support this
deployment stage as part of the
device lifecycle.
QR provisioning is one of the
provisioning approaches referenced
by SYNVORA for supported Android
device deployment scenarios.
Device enrollment establishes a
managed relationship between a
supported Android device and the
management environment.
Device Owner is an Android management
mode used for organization-managed
devices. SYNVORA references Device
Owner as part of its supported
Android device management environment.
Not necessarily. Available
enrollment and management options
can depend on the Android device,
Android version and applicable
deployment configuration.
04
DEVICE MANAGEMENT
Administration & Configuration
Device administration refers to
the ongoing management of supported
Android devices, including applicable
configuration, policy and lifecycle
activities.
Policies and configurations provide
a structured way to define and manage
applicable settings and controls for
supported managed Android devices.
SYNVORA is designed to provide a
centralized management approach for
organizations managing Android devices
across teams, locations and operational
environments.
Yes. SYNVORA is designed around
ongoing Android device lifecycle
management, from deployment and
enrollment through continued
administration.
05
SECURITY
Security & Policies
SYNVORA provides a centralized
approach to applicable device
administration, security controls,
policies and configurations within
supported Android management
environments.
SYNVORA supports policy and
configuration management as part
of its Android device management
approach.
SYNVORA is designed to work within
the applicable Android management
environment. It should not be
understood as a replacement for
Android's underlying platform
security mechanisms.
06
ORGANIZATIONS
Enterprise, Distribution & Retail
Yes. SYNVORA is designed to support
enterprise organizations that need
a structured approach to managing
Android devices across their
operational environments.
SYNVORA is designed to support
distributor operations involving
Android device and activation
workflows.
Yes. SYNVORA is designed to support
retail environments involved in
customer enrollment and Android
device provisioning.
SYNVORA is designed around a
centralized device management
approach that can support enterprise,
distribution and retail operational
environments.
STILL HAVE QUESTIONS?
Let's talk about your Android device environment.
If you have questions that are not covered here, contact SYNVORA to discuss your requirements.